Seguros para toda a vida


Vessel Collision
It is the shock or encounter between two vessels. The collision can be accidental or negligent. The insurance only accounts for accidental collisions.

Approval of the proposal by the insurer, submitted by the insured and the issuance of the relevant insurance policy.

Elements installed in the vehicle for leisure use. It is considered for the insurance, only the audio / video since permanently installed in the vehicle, for example, radio, tape player, phones.

Unforeseen and fortuitous event resulting in damage caused to the insured person or object.

Personal Accident
It marked the event with date, solely and directly external, sudden, involuntary and violent, causing injury, which by itself, independent of any question has a direct consequence of the death or permanent disability of all or part of the insured, or to make necessary medical treatment.

Passenger Personal Accident (APP)
Involuntary and sudden event, only caused traffic with the vehicle insured, dated characterized directly and exclusively external, sudden, involuntary and violent, causing injury and that, in itself, regardless of any other cause and all, as has direct consequence of the death or permanent disability, total or partial (s) of occupant (s) of the insured vehicle.

Additional condition included in the insurance contract. The additive term is also used in the same sense of endorsement.

It is an independent professional who specializes in raising Company Life Insurance and / or Collective Personal Accident.

Work done to register insurable persons in order to make them become a member, through card-proposal, of the Group Life Insurance and / or Collective Personal Accident.

Risk Aggravation
These are circumstances that increase the intensity or likelihood of the risk taken by the insurer, independent of whether or not the insurer will thus indicate rate increase or change in the normal insurance

Scope of Coverage
It means the coverage in certain types of insurance, i.e., the distinction between risks that are covered and those that are not.

Geographic Scope / Scope of Insurance
It means the geographical boundaries where the insured goods are covered by the policy.

Risk Analysis
Technical study that determines the conditions and price of insurance, based on the measurement of risk involved.

Legal document that formalizes the acceptance of risk by the Insurer.

Collective Policy
It is a policy that provides coverage to various types of insurance in one contract

Comprehensive Policy
Insurance contract that covers a group of people and / or goods.

Individual Policy
Insurance contract that covers only one person or a good.

Additional guarantees constant in some insurance with emergency services such as ambulance, temporary roofing roofs, key chains, lodging, car reservation, winch, etc.

Malfunction (preexisting)
Existing damage on the vehicle prior to purchase insurance or before an accident. Examples: rusting and denting.

It’s in their policies, the statement of jeopardized with all information regarding the shipping and travel, and specification of the brand, number, quantity, type, value and risk.

Notice of Occurrence
Form filled in by the insured in order to inform the insurer of the occurrence of an accident, citing date, time, circumstances of, among other data.

It is the person or entity designated by the participant / policyholder, by nomination or in a specific document, to receive payment for the benefit guaranteed by the plan as a result of his death. If no beneficiary is stated, the legal heirs will receive the payment.

It is the payment in cash, at once in the form of monthly income, the participant and / or beneficiary receive due to the occurrence of the event during the coverage period.

Good faith
It is the intention pure, free from fraud or deception, with the person who conducts business or performs the act, sure is acting in compliance with the law.

Occurrence Report (BO)
Document issued by the police reporting the circumstances of accidents or theft records / theft of the vehicle, accessories and luggage. Coupon occurrence is a document issued by an official body in the case of traffic accidents without casualties.

Police Report
Document issued by the police authority attesting to personal injury or loss of property arising from the actions of third parties and natural causes, describing the accident.

It is the special discount given to the Insured if there is no claim to the insurer.

Capital Insured
It is the amount to be paid in terms of insurance coverage (life insurance).

Continuous period of time, counted from the beginning of life of the individual coverage, during which the occurrence of triggered event, the Insurer shall be exempt from any liability for damages.

Card Proposal
It is the proposal completed by the individual insurance underwriter with your personal data and an indication of capital holders and beneficiaries.

The car itself, excluding accessories and additional equipment.

Non-Intentional Accident
It is the unusual event, independent of the human will, the effects of which are not possible to avoid or prevent.

Certificate of Participant
It is the document that certifies the admission of the subscriber in the plan, as well as rights regarding amounts, terms and types of coverage.

Conditions that define the extent of the insurance contracts.

Beneficiary Clause
Provision that determines the recipient (person or entity) to receive a payment in lieu of the Insured in the event of any event covered by the policy.

In the insurance contract (policy) the insured is transferring the risks to which they and their property are exposed.

These risks are “covered” by the contract specified in the policy coverage. The most common vehicle policies are:

• Comprehensive – covering damage sustained by the vehicle and the damage caused by the vehicle.

• Fire and theft – covers only the damage caused by fire or theft of the vehicle.

• Optional Civil Liability – The Liability of the owner or the driver (allowed) is covered up to the limit specified in the policy and covers damage to third parties for Body Damage and Property Damage

Companion (a)
Name given to the person living with another, for a long time without being married.

Insurance Companies
Corporations authorized by federal law to operate as an insurer in private insurance.

Name given to a woman who lives sporadically and / or permanently with a married man.

Special Conditions
Are those printed or attached to the policy, which modify the general conditions, extending or restricting coverage.

General Condition
Conditions governing the contract of insurance, including establishing the rights and obligations of the insured and the insurer.

General Condition
Set of contractual clauses that establish rights and obligations for the Insured and the Insurer, within the same type of insurance contract.

Specific Conditions
Provisions established by the insurance contract, according to their different characteristics, the marketing of a particular insurance.

Specific Conditions
Placed on the contract to regulate the specific cases.

Person legally empowered and authorized by the insured, driving the vehicle or is in charge at the time of the accident.

Agreement in good faith
The concept of good faith is stated in the Civil Code. Article 1443 states that the insured and insurer “are obligated to keep the contract in the strictest of good faith and truthfulness, as well as to the object, as the circumstances and statements pertaining to it.” Since the 1444 article says that the insured will forfeit the amount of insurance “if you do not truthful and complete, omitting circumstances that may affect the acceptance of the tender or the rate of premium.”

Insurance broker
Person or entity duly qualified and registered with the Superintendency of Private Insurance (Susep) to mediate and promote the realization of insurance contracts between the insured and the insurers.

Is the distribution of part or parts of other responsibilities for National Insurance Market, at the discretion of the Insured or of Lider.

Any personal or material damage suffered by the insured person or object, caused by accident, act of nature or act of any third party.

Electrical Damage
It is the damage to wires, coils, conductors, circuits, switches, and gauges frames, lamps, valves, equipment or appliances, heat generated by electricity accidentally.

Body Damage
Death or injury to persons.

Property Damage
Loss or damage to things or objects.

Declaration of Health
Questionnaire answered to the Insurer to assess the risk the insured is assuming. A statement or omitted liar can cancel the insurance contract, pursuant to article 1444 of the Civil Code.

Fleet Discounts
When affinity groups or companies form a fleet of vehicles insured by Golden Auto Insurance and receive special discounts. Vehicles may be several employees of a company or be a fleet of vehicles belonging to the company.


Insurance Personal Injury Caused by Motor Vehicles on Land (DPVAT) aims to protect the victims of traffic accidents in the country, no matter who is at fault for the accident.

Its enrollment is mandatory for all vehicle owners and must be paid along with the single quota or the first installment of property taxes.

Double Indemnity
It is the additional clause of the Contract Life Insurance, stipulating payment of double of the insured’s capital, if the insured’s death occurs as a result of an accident.


Document issued by the insurer confirming changes in policy (replacement vehicle, including accessories, increased Insured, insurance cancellation, change of address, etc.).

It is understood as equipment, original or not, any part or appliance permanently fixed to the vehicle insured, except those classified as accessories and options.

Any person or entity that contracts insurance for third parties, and may eventually assume the condition of the beneficiary and/ or obtain the same rate of cover as the insured.

Covered Event
Future event possible and uncertain, liable to be indemnified by the guarantees included in the policy.

Which is not mandatory.

Adjustment Factor
Percentage that reflects the relationship between the value of the insured vehicle and the vehicle value in the reference table (Table FIPE) at the time of contracting the insurance option in Market Value, used to consider particular characteristics, such as condition, Optional and regional differences.

Purpose of Insurance
To offset the effects of risks, assumed by the person or property insured, based on the laws of statistics and mutuality.

Chemical composition (combustion) which involves three elements: oxygen, heat and fuel.

Explanatory Brochure
It is the document that briefly gives interested persons, the information of the general characteristics of the plan.

Document usually printed or reproduced in accordance with the prescribed format and wording. Forms, additives, policies, endorsements and proposals are part of the insurance.

Value provided in the policy, in currency or percentage to be applied to the Determined Value (when using the Determined Value option) or on the average market value of the vehicle (when using the Market Value option), with which the Insured participates compulsorily in case of accidents involving partial damage to the vehicle (except in cases of fire, lightning and / or explosion) or compensable damages relating to accessories, equipment, chassis, glass and / or shielding of the insured vehicle.

Participation of the insured on the losses in the event of a claim. It is mentioned in the policy according to cover contracted.


Subtraction of a property without threat or violence.

Qualified Theft
Action committed to subtraction with movable obstacle destruction or disruption of the subtraction of the property, with breach of trust, or by fraud, skilled and dexterity, employing false key or by competition of two or more people who leave traces, or is proven by the police investigation.

Simple Theft
Action committed to subtraction of movable property without trace clearly proving its occurrence.

Obligations that the Insurer to the Insured upon the occurrence of a covered event.

Insured Group
It is the set of people connected by a link to an employer or an association that takes the stipulation of insurance.

Vehicle provided with professional use crane used to tow vehicles that are unfit for locomotion itself.

Insured Value
Value established by the insured which is the maximum amount of compensation to be paid by the insurer in the event of a claim according to the cover contracted.

It is the phenomenon of nature that you need to heat and ignite to generate open flames. Oxygen is also important, because without it there is no combustion.

Value that the insurer must pay the insured, beneficiary or third party in case of loss covered by the insurance contract.

It is the repair for the insured or beneficiary. In property insurance it is always limited to the sum insured in the policy. The compensation may be paid in cash or replacement of damaged property.

Integral Compensation
It is characterized when the compensable losses reach or exceed 75% of the average value of the vehicle in question, calculated in Table FIPE, considering also the Adjustment Factor, or when they reach or exceed 75% of the Determined Value (according to the option chosen by the Insured).

Inspection Risk
It is the examination of the object that is being proposed to be insured to properly allocate it to its correct cost level. It can also serve to check the object when it is claimed.


Reinsurance Institute of Brazil (IRB)
It is a mixed capital company with a legal personality of its own, private law and enjoys administrative and financial autonomy. Reinsurance has a monopoly in the country. It is also the regulator of coinsurance, reinsurance and retrocession and manages the entire market Insurer.

Physical or mental disorder, total or partial, which prevents the insured from exercising their functions or habitual movements.

Limit Operations
It is the maximum amount determined by SUSEP, by which the Insurance Company may be responsible in accepting risks. Capping operations is determined by the net asset and may be changed in accordance with the Company’s results.

Permanent disability
Understands the loss, reduction or permanent functional disability, total or partial, of limb or organ (s) of passenger (s) of the crashed vehicle or third party involved in the accident with the insured vehicle.

Partial Permanent Disability

Is the loss, reduction or functional impotence of a limb or organ, partial or definitive, motivated by an accident and from which you can not expect recovery or rehabilitation.

Maximum Limit of Indemnity
Maximum Limit of Indemnity is the limit of liability insurance per claim or series of claims for cover contracted in the policy.

Maximum Limit of Liability (LMR)
It is the maximum amount to be paid by the insurer based on the policy, resulting from the occurrence of a certain event, covered by the contractor. This limit does not represent, in any case, pre-assessment of insured object (s).

Technical Limit and Retention
It is the maximum that the insurer adopts retention in each branch or mode in which to operate, depending on the setting of Limit Operations. The technical limit can be chosen by the insurer, 10% to 100% of Limit Operations, in each type of insurance.

Settlement of Claims
Procedure for payment of compensation to the Insured, based on the claims report.

Location and shipment of parts
Shipment of a particular piece to the owner or mechanic, which is not available at the workshop where the vehicle is located (due to breakdown or accident).

Bad faith
To maliciously and consciously take advantage of the error, ignorance, thoughtlessness or default of another.

It is the branch classification of insurance.

Accidental Death
All events with external cause, sudden, violent and involuntary.

Natural death
Death from any cause. As a concept in insurance, death is certain. Just not sure as to its date.

Municipality of Circulation
It is the site of normal movement of the vehicle. It is understood as the normal region or the location where the vehicle is running and / or remains at least 90% of the time.

Nationalization Insurance
Reserve the country’s natural and nationalized foreign, ownership of shares of the insurance and reinsurance. In Brazil, the nationalization was prescribed in the Constitutions of 1934 and 1937.

Nature of Risk
It is the expression used to indicate the kind or quality of both the insured object and the random event whose occurrence leads to economic loss.

It is the loss, or destruction, of the ship or vessel at sea by accident, or by dropping aircraft at sea.

Cadaverous examination. Title attributed to the medico-legal expertise, which has the purpose, by cadaveric examination to determine the cause of death, in the interest of justice.

Medical Malpractice
It is the omission, carelessness or negligence in the performance of medical charge or obligation.

No Fault Insurance
Insurance practiced in the United States, covering damage, both physical and materials, arising from automobile accidents, without coercing who was causing the damage. Bears some similarity with insurance DPVAT.

In a broad sense refers to the rules, models, paradigms or whatever is established by law or regulations, or to serve as a standard agenda in the way they act. While legal monopoly, it is for the IRB to establish standards for reinsurance and retrocession. See also. General Standards of reinsurance and retrocession, Specific Rules of reinsurance and retrocession, Standards for Exclusion and Inclusion in the Interests of Society Retrocession, Standards for Operations Surplus Single Extraordinary Risk.

Technical Note
It is the mathematical and actuarial study, done by trained technician, used to set the rates of insurance premiums. As required by the Technical Notes Susep awards should explain the pure premium, charging the interest rate, fractionation and all other parameters concerning the measurement of risk and aggregate costs, observing, in any case, the equivalence Actuarial upcoming appointments.

Defect or inherent defect of the null act, the act that is stillborn, and therefore has no legal value. The act, therefore, which can not produce any kind of legal effect. There are provisions in the Civil Code providing for the invalidity insurance.

Purpose of Insurance

It is the generic name of any interest of the Insured, are things, people, assets, liabilities, obligations, rights or warranties.

Object Security
Generic name of any interest insured, are persons, property, liabilities, obligations, rights and guarantees.

Any accident or event that alters or aggravates the risk and should be communicated to the Insurer.

It is one of the characteristics of the insurance contract. To have valid insurance it is necessary to pay the premium.

Understood as options: air conditioners, air-bags for driver and passenger, power windows, power steering, automatic transmission, ABS brakes, among others. They must have their values added to the fixed value of the vehicle when the Value Determined option is chosen. When contracted the market value option, the options should be considered for fixing the Adjustment Factor. Regardless of the option chosen by the Insured (Determined Value or Market Value), whether factory standard or not, the options should have its existence confirmed by a service or by original invoices (in the case of zero kilometer vehicle).

Spontaneous defect that affects the mechanics or electrics of the vehicle that prevents it from getting around on its own.

Total Loss
Give up the total loss of the insured object, when it becomes permanently, unsuitable to use for which it was intended.

It is the time within which the security promised by the Insurer is valid.

Grace Period: This is the period during which the liability to the Insurer is suspended.

Premium: Amount payable by the Insured to the Insurer so that it assumes the responsibility of a particular risk.

Economic losses as a result of an injury or material damages, suffered by the plaintiff and is compensable by insurance, limited to the sum insured.

It is the amount paid by the insured to obtain insurance coverage for personal injury or material of interest.

Participation intended for policyholder of the life insurance policy, for account the representation of the insured group.

Person who wants to be insured and has already signed the proposal.

Document completed and signed by the proponent of insurance.

Series of questions contained in the application for insurance which should be answered by the Insured, in a clear and precise manner, without omissions, under penalty of nullity.

Risk Assessment Questionnaire
Questionnaire to be answered by the Insured, precisely, on drivers and habitual use of the vehicle. It is part of the Insurance Proposal and is used to calculate the insurance premium. Serves as a parameter for evaluation in case of an accident.

Cover Rate
It is the name given in the classification of insurance.

Basic Cover Rate: It is insurance guaranteeing damages or liabilities arising from risks covered from all forms of insurance except life insurance.

Refund by the insurer of the total or partial value paid by the insured in case of events and / or claims covered by insurance.

Regulation of Claims
Analysis of the claims process as to coverage under the policy employed as well as the adequacy of the documentation needed for compensation. It also involves the action of the representative of the Insurer to verify the values of the quotes from workshops regarding hand labor and operations / replacement parts recovery.

Regulator Claims
It is the person or entity, technically qualified, charged by the insurer to perform the inspection of the victim’s claims, as well as preparing the service of the damage suffered by the parties as a result of the accident, indicating the cause, nature and extent of damage. They are also responsible for verifying the coverage of the claim in accordance with the terms of the policy.

It is the restoration or continuation of insurance coverage, through the issuance of new policy, new ticket or endorsement in the policy, whether or not the previous conditions are kept.

It is the reform of the Insurance contract.

Civil responsibility: It is the responsibility incurred by those who by act or voluntary omission, negligence or recklessness, violate laws or cause damage to another person.

Receivement, by the insured, of part or the total of the values, defined for this purpose in the insurance contract.

Civil Responsibility
Warranty which will cover up to the value of the Maximum Indemnity, reimbursement of damages for which the insured were to be civilly liable in a final court judgment or consent decree, for unintentional damage, bodily and / or materials, caused to others by the insured vehicle, the load it is carrying or by a vehicle which is being regularly towed.

It is the transfer of responsibilities exceeded to the technical limits of Lider or percentage pre-set by the IRB, according to the insurance industry or liability incurred, even when included in these limits.

Possibility of an unexpected event that causes damage or injury, against which the insurance is contracted.

It is uncertain future event independent of human will. The risks are due to:

a. fortuity;

b. Natural causes;

c. human error;

d. fault of others.

Event of unclear and uncertain date that is independent of the will of the contracting parties and for which the insurance is contracted. Risk is the possibility of occurrence of the accident. Without risk, there can be no insurance contract.


Subtraction of the goods through violence (with user presence / beneficiary).


Subtraction of whole or part of the property through violence or serious threat to the person or after having it, by any means, reduced to the impossibility of resistance. The guarantees cover against theft, exclusively, subtraction, not to be confused as well, with other figures such as criminal misappropriation and embezzlement, which are not covered by this insurance.

Robbery or Theft

Robbery is the subtraction of the vehicle or part thereof by violence or serious threat to the person. Theft is the subtraction of the vehicle or part without threats or violence to the person.

Undamaged goods
Undamaged goods with economic value that are left out of the claim.


Person or entity that, having insurable interest, contracts for insurance on your behalf or third parties.

It is the one that issues the policy, assuming responsibility risks contained therein.

Company authorized by the Superintendency of Private Insurance (Susep) to operate in Brazil and as such, receiving the premium, takes the risk and warrants compensation in the event of loss sustained by the insurance contract.


It is a contract whereby the insurer undertakes, subject to payment of a premium, to indemnify the Insured for the occurrence of a specific event or for any losses under the contract.

Fleet Insurance
It is the insurance of a combination of vehicles, per policy issued to a single person or entity.

Mandatory Insurance
Contracts for insurance which are imposed by law.

Occurrence of events previewed by the insurance contract.

National System of Private Insurance
Composed of CNSP, SUSEP, IRB, licensed insurance companies and brokers.

Superintendency of Private Insurance: Secretarial Authority to give effect to the resolutions and the CNSP (National Council of Private Insurance). Controls and monitors the operational life of Insurers, Brokers and Companies Capitalization.

Table FIPE
Value table of vehicles developed by the Institute of Economic Research (FIFE), posted on the website of the Foundation. This table calculates the average market value of vehicles and is generated based on surveys conducted throughout the country assumed an average value of the market for each year and model of vehicle, domestic and / or imported.

It is the ratio of premium rates, corresponding to each risk. The rate also determines the conditions under which insurance can be hired.

It is a fixed amount that the insurer guarantees to certain risks.

Third Party
Person, guilty or damaged in the accident, except the Insured or their own ancestors, descendants, siblings and spouse, and any persons residing with or economically dependant on the insured.

Types of Excess
Normal excess is the one by which the Insured pays with an excess value set for the vehicle in its category tariff.

Reduced excess is the one by which the Insured pays with half the normal amount of the deductible, according to the vehicle model.

Increased excess is the one by which the Insured pays twice the normal value of the excess, according to the vehicle model.

Current Value
Indemnification of the property insured, stolen or destroyed, the value of new goods, minus depreciation by use, age and condition.

Market Value
Updates the value of the indemnity on the day of payment according to the market price.

New Value
Indemnification of the property insured, stolen or destroyed, the value of new goods in the market, i.e. the price that the insured will pay to replace goods with the same brand or equivalent.

Determined Value
A clause in the policy that the insurer guarantees the insured, when characterized the total loss of the motor vehicle, payment of the amount stipulated by the parties at the time of contracting.

Indemnified Value
Amount to be paid in the event of a claim.

Average Market Value
Result of sales quotes of a vehicle with brand, type, model and year of manufacture identical to the insured at the time of claim settlement.

Insured Value
It’s the figure in the policy as the value of the contract and serves to set the limit of liability of the Insurer.

Insured Value
It’s the figure in the policy as the value of the contract and serves to set the limit of liability of the Insurer and the Insured’s rights, in case of an accident.

Vehicle Recovered

Vehicle recovered from a robbery or theft.

Repaired Vehicle
Vehicle serviced / repaired in the workshop after a crash or accident.

Zero Km Vehicle
Zero Km vehicle, one whose insurance is contracted until thirty days from the date of issuance of invoice by an authorized dealer.

For purposes of compensation, it will be considered the average value of the zero kilometer vehicles as calculated in Table FIPE, with the Adjustment Factor applied, within ninety days of the date of leaving the dealer, provided that it is the first accident with the insured vehicle. After this period, the compensation will be calculated by the average value of the reference vehicle, used, calculated in Table FIPE, considering also the Adjustment Factor, except when contracted warranty New Value (respecting the criteria of this guarantee).

Date of payment of premium, may also be termination of the contract.

Term that determines the beginning and end of the validity of the guarantees contracted. The beginning and end of the term will be given 24 hours of the days described in the insurance policy.

Term of the insurance.

Insurance Term
Period of validity of the insurance (beginning and ending of the policy).

A check made after the accident, by qualified experts, to verify and establish the damage or loss.

Inspection of Claims
Inspection carried out on the vehicle insured by qualified experts, in case of accident, to check the damage or loss suffered.

Inspection Preview
It is made by the Insurer to know the risk and categorize the object according to the rate and corresponding tariff. – Market Value: A variable amount, guaranteed to the insured in case of full compensation of the vehicle, fixed in domestic currency, determined according to the reference table listing of the vehicle, previously attached to the insurance proposal, coupled with the Adjustment Factor, a percentage to be applied to the schedule established for the use of calculating the amount of compensation at the time of claim settlement

Inspection Preview
Inspection performed on the vehicle prior to acceptance of the risk, to verify its existence, character and condition of the vehicle.